Recycling Program

Huawei will work with you to create a greener world. Together we will make it possible!

Cell phones, tablets, and batteries that are not responsibly discarded or improperly disposed of may cause serious environmental problems and could jeopardize one’s health and safety. To properly dispose of used mobile devices, tablets and mobile device batteries, promote resource recycling, and protect the environment, Huawei Device USA will recycle consumers’ used mobile devices, used tablets and mobile device batteries free of charge. All mobile/cellular phone models, tablets, and mobile device batteries regardless of the manufacturer will be accepted. Huawei Device USA will responsibly recycle all returned mobile devices, tablets, and mobile device batteries.

Terms and Conditions for Huawei Device USA Recycling Program

BY PARTICIPATING IN THIS PROGRAM, YOU ARE INDICATING THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Here is what you need to do to participate:

  1. Discontinue your carrier service for the mobile device or have it transferred to another mobile device and pay any outstanding amounts to the carrier.
  2. Completely discharge your mobile device battery or your tablet battery.
  3. Transfer or back up the data on your mobile device or tablet, and then delete the data on the mobile device or tablet and any other storage devices in the mobile device or tablet. If you need assistance in deleting the information on your device, please call 1.844.524.6667.
  4. Remove any removable products that you do not want to return, such as accessories, earplugs and chargers.
  5. Call the HonorTechnical Support Center at 1.844.524.6667 and let the agent know that you wish to return and recycle your mobile device/battery or tablet. If you would like us to provide appropriate packaging for mailing, please let the agent know this as well.
  6. After gathering pertinent information on you and your device/battery or tablet, a prepaid self addressed shipping label, and if requested, appropriate packaging for mailing, will be sent to you. A valid email address will be required.
  7. If you choose to provide your own packaging, please place you mobile device or tablet, battery and/or accessory in a secured mailing package.
  8. Affix your pre-paid shipping label from Huawei Device USA to your package and mail your mobile device or tablet and/or battery to us.

NOTICE REGARDING CUSTOMER DATA:

You are responsible for all personal and/or confidential data that may be stored on your mobile device or tablet. Huawei Device USA has no responsibility or liability for the loss of personal and/or confidential data or returned removable products. If you need assistance in deleting the information on your mobile device or tablet, please call 1.844.524.6667.

Limitation of Liability

HUAWEI DEVICE USA DOES NOT ACCEPT LIABILITY FOR ANY LOSSES RESULTING FROM YOUR PARTICIPATION IN THIS PROGRAM, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY UNLESS SUCH DAMAGES ARE RESERVED BY A SPECIFIC FEDERAL, STATE OR LOCAL LAW.

  • Huawei Device USA is not responsible for any consequences related to your failure to delete personal information.
  • By returning your mobile device, mobile battery or tablet to Huawei Device USA, you relinquish ownership rights to the mobile device, battery or tablet.
  • Huawei Device USA has no obligation to return the mobile device, tablet, or any accessory to you.
  • You will not be provided replacement equipment nor will you receive any service credit for any returned mobile device, tablet or battery.
  • Huawei Device USA‘s Recycling Program is only valid in the continental United States.
Warranty

HUAWEI DEVICE USA MAKES NO WARRANTY WITH RESPECT TO THIS RECYCLING SERVICE AND DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.

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